Les éditions
Fonctionnalités |
Standard Edition |
Professional Edition |
Enterprise Edition |
Unlimited Edition |
Email Response Management | ||||
Account and Contact Management | ||||
Knowledge base | ||||
SLA Management | ||||
Customer Service Reports | ||||
Customer Portal | ||||
Contract Management | ||||
Product Catalog | ||||
Active Directory Integration | ||||
Scheduled CSV Synchronization | ||||
Survey | ||||
No. of Business Units | 3 | 10 | Illimité | |
Dashboard and Analytics | ||||
API | ||||
Computer Telephony Integration (CTI) | Illimité | |||
Remote Assistance (Zoho Meeting) | Illimité | |||
Zoho CRM Integration | ||||
No. of Support Reps | Illimité | |||
No. of Contacts (Customer Logins) | Illimité | Illimité | Illimité | Illimité |
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