Les éditions Support Center Plus

Fonctionnalités	Standard Edition	Professional Edition	Enterprise Edition	Unlimited Edition
Email Response Management
Account and Contact Management
SLA Management
Customer Service Reports
Customer Portal
Contract Management
Product Catalog
Active Directory Integration
Scheduled CSV Synchronization
Survey
No. of Business Units		3	10	Illimité
Dashboard and Analytics
API
Computer Telephony Integration (CTI)				Illimité
Remote Assistance (Zoho Assist)				Illimité
Zoho CRM Integration
Salesforce CRM Integration
Zoho Reports Integration
No. of Support Reps
No. of Contacts (Customer Logins)	Illimité	Illimité	Illimité	Illimité