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SupportCenter Plus

Les éditions Support Center Plus

Fonctionnalités

Standard Edition

Professional Edition

Enterprise Edition

Unlimited Edition

Email Response Management
Available
Available
Available
Available
Account and Contact Management
Available
Available
Available
Available
SLA Management
Available
Available
Available
Available
Customer Service Reports
Available
Available
Available
Available
Customer Portal
Unavailable
Available
Available
Available
Contract Management
Unavailable
Available
Available
Available
Product Catalog
Unavailable
Available
Available
Available
Active Directory Integration
Unavailable
Available
Available
Available
Scheduled CSV Synchronization
Unavailable
Available
Available
Available
Survey
Unavailable
Available
Available
Available
No. of Business Units
Unavailable
3
10
Illimité
Dashboard and Analytics
Unavailable
Available Available Available
API
ico addon
ico addon
Available
Available
Computer Telephony Integration (CTI)
ico addon
ico addon
ico addon
Illimité
Remote Assistance (Zoho Assist)
ico addon
ico addon
ico addon
Illimité
Zoho CRM Integration
Unavailable
Available
Available
Available
Salesforce CRM Integration Unavailable Available Available Available
Zoho Reports Integration Unavailable Available Available Available
No. of Support Reps
Unavailable
Unavailable
Unavailable
Available
No. of Contacts (Customer Logins)  Illimité   Illimité   Illimité Illimité
Sperator

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