Les éditions
Fonctionnalités |
Standard Edition |
Professional Edition |
Enterprise Edition |
Unlimited Edition |
| Email Response Management |
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| Account and Contact Management |
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| Knowledge base |
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| SLA Management |
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| Customer Service Reports |
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| Customer Portal |
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| Contract Management |
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| Product Catalog |
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| Active Directory Integration |
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| Scheduled CSV Synchronization |
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| Survey |
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| No. of Business Units |
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3 | 10 | Illimité |
| Dashboard and Analytics |
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| API |
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| Computer Telephony Integration (CTI) |
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Illimité |
| Remote Assistance (Zoho Meeting) |
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Illimité |
| Zoho CRM Integration |
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| No. of Support Reps | Illimité | |||
| No. of Contacts (Customer Logins) | Illimité | Illimité | Illimité | Illimité |
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